Return and Refund Policy:
At AntennaDepot.com, we want you to be satisfied with your purchase. If you need to return an item, please review our return and refund policy below:
1. Return Period:
- You may return items within 30 days from the delivery date. After this period, unfortunately, we cannot offer a refund or exchange.
2. Return Process:
- To initiate a return, please contact our support team at support@antennadepot.com. Provide your order number and details of the item you wish to return. Our team will guide you through the return process.
3. Return Shipping:
- We cover the cost of returns, and a prepaid return shipping label is included in the box with your purchase. Simply affix the label to the package and drop it off at the designated shipping carrier location.
4. Condition of Returned Items:
- Returned items must be in their original condition, including packaging, documentation, and any accessories. Items showing signs of wear or damage may not be eligible for a refund.
5. Refund Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item is approved for a refund, the refund will be processed, and a credit will automatically be applied to your original method of payment.
6. Late or Missing Refunds:
- If you haven’t received a refund within the expected timeframe, please check your bank account first. If the issue persists, contact your credit card company or bank. It may take some time before your refund is officially posted.
7. Contact Us:
- If you have any questions or concerns regarding our return and refund policy, please contact us at support@antennadepot.com.
By making a purchase on AntennaDepot.com, you acknowledge and agree to abide by our return and refund policy outlined above. We reserve the right to update or modify this policy at any time. Please check this page periodically for changes.